Privacy Policy
Last updated: December 2024
1. Introduction
UniPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Please read this privacy policy carefully. By using UniPilot, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
Personal Information
- Name and contact information (email address, phone number)
- Country of origin and destination country
- Educational background and intended level of study
- Visa type and application details
- Payment information for premium subscriptions
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Generate personalized visa checklists and recommendations
- Process transactions and send related information
- Send you updates, notifications, and support messages
- Improve and develop new features
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our platform (e.g., hosting, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage with reputable cloud providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
To exercise any of these rights, please contact us at unipilot@unipilot.app.
8. Cookies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Remember your preferences and settings
- Understand how you use our platform
- Provide personalized content and recommendations
- Analyze traffic and improve our services
You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our platform.
9. Children's Privacy
UniPilot is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: unipilot@unipilot.app